Stames integrates seamlessly with your website contact form or with other apps/channels and converts message details into requests.
The Stames API gives developers the tools to handle form requests, passing and formatting data into message body & sending data to workspaces.
Stames effectively tracks the time spent on each step of the solution process, simplifying various complex and time-consuming day-to-day processes.
Delegate tasks to your team, and entrust them with the responsibility of resolving customer requests according to their department and expertise.
Gather valuable feedback from customers on each resolved request and provide them access to a self-service portal for accessing support services.
Stames sends notifications and reminders to both Admin & staff user types connected to / via email and SMS. Never keep a customer waiting ever again.
Enhance your customer relationships by creating company profiles for each of your client companies and linking their staff accounts to profiles.
Stames empowers businesses to provide assistance for assets by populating sites and locations, enabling users to effortlessly submit requests.
Easily connect your Facebook business page to your Stames 360 account to send and receive customer messages.
Send and receive customer messages via Instagram by connecting your Instagram business page to Stames 360.
Connect your team to your customers on Twitter by empowering them with the tools to send and receieve messages.
Solve customers issues and manage all conversations between your team and your customers on Whatsapp using Stames 360.
Send outgoing messages from your team, notifications to customers and reminders by connnecting your business email to Stames 360.
Empower and equip your sales and customer service/support teams with real-time sales data by integrating Stames 360 with Paystack.
Solve customers issues faster by embedding our floating contact call-to-action or the one-click web widget into web pages.
Easily embed our simple contact form into your web page to capture customer data & manage all conversations within Stames 360.
Easily connect your business email to Stames 360 to receive inbound emails including attachments via Postmark Inbound Mail system.
Send event notifications & request reminders via SMS by connecting your Twilio account to your Stames 360 workspace.
Send event notifications & request reminders via SMS by connecting your mNotify account to your Stames 360 workspace.
Send event notifications & request reminders via SMS by connecting your Hubtel account to your Stames 360 workspace.
Live dashboards showing response time, ticket status, agent activity etc.
Connects website contact forms directly into the Stames inbox with ticket creation.
Use Stames as-is, or have it tailored to fit specific business needs via the Stames Framework.