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ONE INBOX. MULTIPLE CHANNELS. NO MISSED SALES

Turn Every Message Into a Managed,
Trackable Sale — Across Every Channel

Stop Losing Sales to Missed Messages.
Build a Revenue-Driven Sales Pipeline.

Customers are reaching out — on WhatsApp, Email, Instagram, Facebook etc — but your team isn’t responding fast enough, or sometimes not at all. And every delayed reply means a lost sale, a frustrated customer, and missed revenue. Stames changes that. It captures every message the moment it arrives, tracks every customer interaction from start to finish, and gives your team one powerful inbox to manage it all — no more switching tabs, missing leads, or guessing who followed up.

Multiple Channels

Stames integrates seamlessly with your website contact form or with other apps/channels and converts message details into requests.

Stames API

The Stames API gives developers the tools to handle form requests, passing and formatting data into message body & sending data to workspaces.

Track Response Times

Stames effectively tracks the time spent on each step of the solution process, simplifying various complex and time-consuming day-to-day processes.

Team Delegation

Delegate tasks to your team, and entrust them with the responsibility of resolving customer requests according to their department and expertise.

Customer Feedback

Gather valuable feedback from customers on each resolved request and provide them access to a self-service portal for accessing support services.

Get Reminders

Stames sends notifications and reminders to both Admin & staff user types connected to / via email and SMS. Never keep a customer waiting ever again.

Company Profiles

Enhance your customer relationships by creating company profiles for each of your client companies and linking their staff accounts to profiles.

Sites & locations

Stames empowers businesses to provide assistance for assets by populating sites and locations, enabling users to effortlessly submit requests.

Multiple Channels, Apps & Scalable
API's for Exceptional Customer Interactions

With the rise of social media and multiple communication channels, managing customer requests, queries, feedback, and complaints can be overwhelming. From email exchanges to social media interactions, Stames 360 consolidates all touchpoints into a single, unified dashboard. No more siloed data or missed connections—just a holistic view of your customer messages and sales pipeline.

Facebook Messenger

Easily connect your Facebook business page to your Stames 360 account to send and receive customer messages.

Instagram Messages

Send and receive customer messages via Instagram by connecting your Instagram business page to Stames 360.

Twitter Messages

Connect your team to your customers on Twitter by empowering them with the tools to send and receieve messages.

Whatsapp Messenger

Solve customers issues and manage all conversations between your team and your customers on Whatsapp using Stames 360.

Mail Client (Outbound)

Send outgoing messages from your team, notifications to customers and reminders by connnecting your business email to Stames 360.

Paystack

Empower and equip your sales and customer service/support teams with real-time sales data by integrating Stames 360 with Paystack.

Web Widgets

Solve customers issues faster by embedding our floating contact call-to-action or the one-click web widget into web pages.

Contact Form

Easily embed our simple contact form into your web page to capture customer data & manage all conversations within Stames 360.

Inbound Mail

Easily connect your business email to Stames 360 to receive inbound emails including attachments via Postmark Inbound Mail system.

Twilio SMS

Send event notifications & request reminders via SMS by connecting your Twilio account to your Stames 360 workspace.

mNotify SMS

Send event notifications & request reminders via SMS by connecting your mNotify account to your Stames 360 workspace.

Hubtel SMS

Send event notifications & request reminders via SMS by connecting your Hubtel account to your Stames 360 workspace.

Turn Scattered Customer Conversations
Into a Unified, Trackable Sales Engine.

Your team is flooded with messages from WhatsApp, Email, Instagram, Facebook, and more — but no one knows who replied, what was said, or what comes next. Stames brings order to the chaos. Every incoming message becomes a ticket — tracked, assigned, and resolved. You see who responded, when, and how it ended. No more lost leads. No more “I thought someone else was handling it". With Stames, every customer message becomes a tracked opportunity — not a forgotten thread.

Unified Inbox (Omnichannel System)

One inbox. Every channel. Zero missed opportunities.

Never miss a message, no matter the channel
No more tab switching or scattered replies
Makes teams faster, more organized, more responsive
Seamless customer experience, even if they switch platforms

Faster Responses, Happier Customers

Respond to customers faster — across every channel
Automatically route conversations to the right department
Reduce response time and increase satisfaction
Keep customers engaged, confident, and coming back

Ticketing System

Assign. Follow Up. Resolve. All in One System.

Every message becomes a ticket that is tracked, assigned, and monitored until resolved.

Creates accountability
Enables performance tracking per agent/team
No follow-up is missed — everyone knows their role
Managers get peace of mind without micromanaging

From Complaint to Resolution — Without the Chaos.

Everyone sees the full conversation history, across all channels
Avoid duplicate replies or missed follow-ups
Easily loop in teammates or escalate issues
Track which agent responded, when, and how
See which leads are being followed up — and which aren’t

Multi-Workspace System

One Platform. Multiple Workspaces. Total Oversight.

Allows you to create workspaces for different teams, departments, branches, or clients — under one master account.

Each team/branch has its own space to work
Leadership retains oversight of everything
Great for businesses with multiple branches or departments
Scales with you as you grow

Performance Dashboards & Analytics

Live dashboards showing response time, ticket status, agent activity etc.

Data-driven decisions instead of guesswork
Spot bottlenecks and fix them early
Reward top performers and coach underperformers
Prove ROI of customer experience

Web Forms and Integrations

Turn Website Inquiries Into Instant Conversations.

Connects website contact forms directly into the Stames inbox with ticket creation.

Website leads don’t get lost in email
Turn every form submission into a follow-up ticket
Speed up response times and increase form-to-sale conversion
Merge website conversations with other customer channels

SaaS + Custom Development via Stames Framework

Use Stames as-is, or have it tailored to fit specific business needs via the Stames Framework.

Build custom products or support systems powered by the Stames engine
Use the Stames API to extract key data
Build your own experience using API endpoints
Keep all customer and operational data within your internal systems — with no dependency on external SaaS servers.