Trusted by Top Brands and Businesses

Single point of communication
for all your support & customer needs

Stames is a customer service & team communications & collaboration platform that helps businesses manage customer & team conversations, queries, feedback, requests, complaints etc across multiple apps & channels such as Facebook, Twitter, Whatsapp, Instagram, Email, Web Contact Forms, Web Widgets etc. Get notifications & reminders via email & SMS.

Multiple Channels

Stames integrates seamlessly with your website contact form or with other apps/channels and converts message details into requests.


Stames API

The Stames API gives developers the tools to handle form requests, passing and formatting data into message body & sending data to module.


Sites & locations

Stames allows businesses to manage and support their clients assets by populating sites and locations of the assets to allow users to easily submit request.


Team Delegation

Create a staff account for your support staff, assign them to tasks and hold them responsible for customer request resolutions based on department and expertise.


Customer Feedback

Get valuable feedback from your customers on each resolved request. Give your customer access to a self-service portal to access your support services.


Company Profiles

Improve your customer relationship by creating company profiles for each of your client companies & connecting their staff account to the profile.


Get Reminders

Stames sends event notifications and reminders to both Admin & staff user types connected to / via email and SMS. Never keep a customer waiting ever again.


Track Response Times

Stames tracks time spent on each step of the solution process by simplifying various complex and time taking day-to-day processes.

Multiple Channels, Apps & Scalable
API's for Exceptional Customer Interactions

With the rise of social media and multiple communication channels, managing customer requests, queries, feedback, and complaints can be overwhelming. Our software provides a centralized platform that streamlines customer communication, reducing response times and increasing customer satisfaction.

Facebook Messenger

Easily connect your Facebook business page to your Stames account to send and receive customer messages.


Instagram Messages

Send and receive customer messages via Instagram by connecting your Instagram business page to your Stames account.


Twitter Messages

Easily connect your team to your customers on Twitter by empowering them with the tools to send and receieve direct messages.


Whatsapp Messenger

Solve customers issues and manage all conversations between your team and your customers on Whatsapp via your Stames account.


Mail Client (Outbound)

Send outgoing messages from your team, notifications to customers and reminders by connnecting your business email to Stames.


Paystack Woocomerce

Process all business payment order requests from your woocommerce online store using paystack payment gateway plugin.


Web Widgets

Solve customers issues faster by embedding our floating contact call-to-action or the one-click web widget into web pages.


Contact Form

Easily embed our simple contact form into your web page to capture customer data & manage all conversations within Stames.


Inbound Mail

Easily connect your business email to Stames to receive inbound emails including attachments via Postmark Inbound Mail system.


Twilio SMS

Send event notifications & ticket reminders via SMS by connecting your Twilio account to your Stames software module.


mNotify SMS

Send event notifications & ticket reminders via SMS by connecting your mNotify account to your Stames software module.


Hubtel SMS

Send event notifications & ticket reminders via SMS by connecting your Hubtel account to your Stames software module.

Amazing innovative features
to fully automate your support processes

Stames fully automates your business day-to-day support processes and has in-built tools to help your business build great customer experiences.

Track & monitor all customer issues across multiple channels

Process customer requests easily

Process all customer request data including feedbacks, complaints, request for quotes etc to your Stames module. Assign staff to departments and allow them to access data associated to that specific department.

Track resolution progress

Track how your team engages with your customers and resolve their issues. Get real-time access to data summaries and notifications right from your dashboard.

Multiple Channels & Apps

Access, monitor and track your customer-team conversations across multiple channels & apps such as Facebook, Twitter, Whatsapp, Email, Web Contact Forms, Widgets, Instagram etc via Stames platform. Get notifications & reminders via email & SMS.

Team Collaboration & Communication

Team messaging

Take your team to next level of productivity with Stames. Send or receive unlimited messages to or from other team members with user account on your Stames module.

Manage & Assign Tasks

With Stames, teams can create task request and either send to a department for any available team member assigned to that department to work on the task or directly assign a team member.

Collaborate with team

Stames allows team members from the same department to collaborate on resolving customer issues. This makes it easy for teams to resolve issues even if the team member assigned to that request is indisposed.


Leads pipeline tools to help capture customer issues & data

Free web widgets & contact forms

Use Stames web widget & forms to process customer messages & data by easily embedding it into your website. The web widget allows you to add features such as guide, support, talk or message to your website or help center.

Get more done with Stames API

The Stames API provides developers with the necessary tools to make POST & GET requests to & from our server in a lightweight format called JSON. Easily integrate Stames into user-based web and mobile apps or customize your customer experience with the Stames API.

Self-service portals

Empower customers to request services, find information, and register and resolve issues via self-service portals. From simple administrative functions such as resetting passwords and reporting incidents, to generating reports & tracking resolutions progress, self-service portals add significant value to business operations.


Decentralized customer service operations, centralized data management

Modules for large teams

Empower teams to operate independently while using our centralized platform to gather and share important data across your entire organization. This significantly eliminates large volumes of customer requests and aims for speed in problem resolutions.

Modules for local branches

Increased operational efficiency, better coordination between branches, streamlined data access for decision-making, and improved overall performance due to the combination of decentralized operations and centralized data management.

Build custom solutions using module system

With the Multi Module System (MMS), pioneered by Stames, you can build custom solutions based on your customer service strategies or needs.


Data analytics & report generation

Real-time data on customer requests

Access daily, monthly & yearly ticket summaries right from your dashboard including open, in-progress, resolved & total requests.

Visualize data

Visualize your module data through bar graphs and pie charts & learn how effective your team are at resolving customer issues or which department needs more resources or attention.

Generate detailed report

Generate detailed reports on all customer request by dates, company or both. Print or export generated report into PDF.


Manage & support assets for businesses

Manage company & client assets

Add & manage your company & client assets. Create company profiles & assign the assets to multiple or specific profiles.

Create company profiles

Create company profiles for all your client businesses and connect their team to their respective company profile to help them submit & follow up on issues raised.

Sites and locations

Add & manage sites & locations for all your client assets. This makes it easier for your client team to report issues related to an asset at a specific site & location.


Make Stames yours with custom branding

Automate responses

Automated or canned responses are quick automated replies to specific action taken by the customer or your staff.

Connect domain

Connect a domain or sub-domain to your Stames module to make your customers or staff, access that module using that domain or sub-domain.

Connect business email

Connect your business email account to send out automated emails on replies and more to your customers.


Unmatched affordability through our module tier pricing.

30 days free trial

Get 30 days free trial on your first account. No credit cards or initial financial obligations. Just choose a plan, complete the sign up process and get instant access.

Module tiers

Our module tier pricing makes it significantly cheaper for businesses to access our tools, ensuring affordability at every scale. This offers a more flexible, customizable, and cost-effective approach for businesses. Unlike software with per user pricing, you pay per block of 5 users. Module tier 5 allows you to add unlimited users.

Stames Credits

Stames credits is designed to help startups get started using our tools by partnering with key accelerators and incubators to offer generous credits to startups looking to expand and grow their business.