Give Guests & Travellers
More Control Over Their Experiences

A better experience builds trust between the brand and the customer, and in the travel and hospitality industries, that trust is absolutely essential if you want the customer to come back. Whether it’s responding to routine customer service inquiries (like requesting a change in a flight or hotel booking) or even ordering room service, delivering that stellar experience across every digital touchpoint saves customers time and saves your company money. And above all, it makes customers feel like they can turn to your brand for all of their needs.

Why Stames is the Preferred Solution for the Hospitality and Travel Sector?

For Hotel Managers: Stames enables hotel managers to communicate seamlessly with various departments, ensuring smooth operations, addressing guest needs promptly, and coordinating staff tasks effectively.

For Front Desk Staff: Front desk staff can use Stames for real-time communication, facilitating quick check-ins, responding to guest inquiries, and addressing requests promptly to enhance the overall guest experience.

For Concierge Services: Stames allows concierge services to coordinate guest requests, provide local recommendations, and offer personalized assistance, ensuring a memorable and tailored stay for each guest.

For Housekeeping Staff: Housekeeping staff can use Stames to coordinate room cleaning schedules, report room readiness status, and receive updates on guest requests, enhancing overall efficiency in maintaining room cleanliness.

For General Managers: General managers can use Stames for overall oversight, receiving updates from various departments, and ensuring effective communication across the entire hotel operation.

One Platform to Unify All Communications & Sales
Across Multiple Channels & Apps.

Stames facilitates smooth communication between managers and guests/travellers at every interaction point. It supports the documentation of guests intentions, tracking behavior, resolving issues, monitoring feedback, and capturing preferences. In essence, Stames empowers tailored communication and services. Enhance your guests experience by making them the focal point of your engagement with Stames.

Amazing Benefits of Stames for
the Hospitality & Travel Industry

Break down communication silos with Stames. Connect with clients and team members effortlessly across various channels, ensuring a unified and consistent experience across emails, API's, website contact forms, and social media. Here are some of the benefits of Stames:
Unified Customer Experience

Stames ensures consistent and personalized interactions across various channels, from social media to emails, fostering a unified and memorable customer experience.

Boost Productivity

With Stames, empower your teams to work smarter, not harder. Our intuitive interface and automation capabilities ensure that your workforce remains productive and engaged.

Decentralized Operations

Enjoy the flexibility of locally managing customer requests while maintaining executive control for strategic decision-making across multiple branches.

Quick Setup, Immediate Impact

Stames' plug-and-play functionality allows for swift integration, minimizing downtime and accelerating the positive impact on your operations.

Integration with External Systems

Leverage Stames API precision for effortless integration with existing systems, ensuring a smooth and cohesive workflow throughout your organization.

Reduced Response Times

Enhance customer satisfaction and decrease response times by providing self-service portals that enable customers to connect with your team.

Real-Time Monitoring

Stay informed with real-time monitoring, ensuring that your team is always on top of customer requests, queries, complaints, or feedback.

Data-Driven Decision-Making

Gain insights into your operations with comprehensive reporting, enabling data-driven decision-making and strategic planning for the future.

Improved Sales pipelines

Track leads, opportunities, and conversions, allowing for a comprehensive view of the sales process.