Collection of information
When you sign up to use the Services, you may be required to provide Personal or Business Data. During these processes we may require you to provide your (a) contact information such as name, e-mail address, street address, IP address, or geographic location, as well as certain related information like your company name and website name; (ii) billing information, such as credit card number and billing address; (iii) name and e-mail address when you provide feedback from within the Services; and (iv) unique identifiers, such as account ID or password.
Through your use of our Websites, Software or Services, we may also obtain Personal Data from records and copies of your correspondence (including email addresses), if you contact us; your responses to surveys that we might ask you to complete for research purposes; or details of transactions you carry out through our Websites, Software or Services.
Disclosure of information
We do not sell or rent Personal Data to any third parties, however we may disclose aggregated information about our users, and information that does not identify any individual, without restriction to:
- our partners for strictly support purposes.
- service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them, including payment processors, storage contractors, and analytics contractors. Under certain circumstances, we may be liable for the acts of our contractors, service providers, and other third parties for the handling of Personal Data that we transfer to them.
- comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- our partners for strictly support purposes.
Use of information
We may use Personal Data for internal marketing purposes, for trend analysis, for pattern detection, and for site administration. However, we do not use the data collected from our Websites, Software or Services to send unsolicited mailings to you. Of course, if applicable, we do use the data to perform the services for which such data was collected (i.e., if you sign up for an email newsletter or account activity notifications, we will send email to the address you provide us).
We provide you the opportunity to ‘opt-out’ of having your Personal Data used for certain purposes through change of notification settings.
Third party sites
This policy only addresses our activities from our servers. Other sites (including those that we link to within an advertisement, blog or otherwise, and third party sites or services with which we offer, partner or co-brand) may have their own policies, which we do not control, and thus are not addressed by this policy.
Review & Removal of Personal Data
If you provide us with Personal Data to have us perform ongoing, support or billing services to you, we will provide you with a way to review the information we have on file and either change or remove such data.
If you wish to have information you provided to us removed from our records, you would be required to provide us with the information to our support team. We will use all reasonable efforts to ensure that your information is removed from our records.
Cookies & other tracking methods
When you view our Websites, Software or Services, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies, which are tied to personal information, do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. Cookies can help us provide information that is targeted to your interests and they allow us to better understand how users use our site, which in turn helps us focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our site, including our registered customer account web sites may not work properly in that case.
Third party tracking
We reserve the right to disclose Personal Data as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Websites, Software or Services.
We use industry-standard methods to protect your Personal Data from unauthorized access. Among other techniques, we usually store such information on a computer behind our “firewall” in a secure location.
Amendments to this policy will be posted at this URL and will be effective when posted.